What is Service?

Customized Products

• Products for Applications
• Customized Compositions
• Products Adjusted for Job Conditions
• 1SOURCE (FAB + Linings)
• 1SOURCE (non-URC products)
• Equipment

Responsive Support

• Daily Logistics Data / Emergency Shipments
• Special Packaging / Labeling / Palletizing
• On-site Data Tracking / Installation Specialist
• Problem Prevention Process
• Consignment / Stocking / Warehouses
• CI Strategy Sessions

Technical Services

• BMs / Drawings / Eng. Data
• Thermal Data
• Audits / Current Performance Check
• Project Proposals / Complete Data
• Project Reports
• Refractory 101 / Customized Training

Trustworthy Data

• ISO Production / Batch Data / Retained Samples (We check every batch)
• Special Testing Data / Application
• Specs COA Data on Shipments
• Independent Testing Available
• Jobsite Data
• Performance Data